How BayControl works for simulator bays

BayControl locks each golf simulator bay whenever nobody has booked it, and opens it for the customer who did. Customers type the code from their booking on the bay's screen and play; when their time is up, the bay locks itself again. The result is unstaffed bays — you can sell late-night and early-morning slots without anyone at the desk.

What does BayControl do for my venue?

• Locks a bay when it is free. Every screen in the bay shows your club's lock screen — your name, a clock, the next booking, and a QR code that lets a walk-up customer book the bay on their phone.
• Opens for the paying customer. Every booking on a bay comes with its own code. The bay greets the customer and asks for it.
• Stays out of the way during play. Once the bay opens, the game has the screens. The only thing on top is a small end-of-session notice in the corner you choose.
• Ends sessions on time. Customers get warnings before their time runs out — 10, 5 and 1 minutes by default — and the bay locks itself, ready for the next booking.
• Keeps working when the internet does not. A network drop does not lock a paying customer out of a bay they paid for, and your staff can still open a bay.
• Puts every bay on one screen. The admin panel shows which bays are locked, in session, or need attention, and lets staff open or lock a bay from the front desk or a phone.

Does BayControl work with my simulator?

Yes. BayControl works with all the top golf simulators, and it needs no new hardware. Your bays keep running the simulator software they run today.

Running something less common? Tell us which simulator software your bays use and we'll confirm it before you start.

What do my customers see?

1. They book a bay in OpenCourt, the same way they do now.
2. Their code arrives with the booking — on the booking in the OpenCourt app, labelled Bay unlock code, and in their confirmation and reminder emails. Nobody at the desk has to hand anything out.
3. At the bay, the screen greets them by name and asks for the code. A few minutes before the start time is fine.
4. They play. Near the end, a small notice counts down their remaining time.
5. When their time is up, the bay thanks them and locks for the next booking.

The customer's side is in Unlock your simulator bay.

How do staff handle walk-ins and problems?

• A walk-in or a lesson with no booking: staff open the bay for a set number of minutes from the admin panel, and it locks itself again when the time runs out. Staff can also open a bay at the bay itself.
• A customer who cannot find their code: staff read it back to them from the booking in the admin panel.
• A session that has to end now: staff lock the bay from the admin panel.

What do I need to use BayControl?

• Your simulator bays booked through OpenCourt. BayControl follows your OpenCourt schedule.
• The PC that already runs each bay's screens and simulator. There is nothing new to buy.
• An internet connection at the venue.
• BayControl switched on for your club. Contact us and we'll set it up with you.

Common questions

Do I need a smart lock or new hardware?

No. BayControl locks the bay's screens and simulator, not a door, and it uses the PC each bay already has. If your club also uses OpenCourt's door locks and access controls, the two work side by side: a customer gets an Access code for the door and a Bay unlock code for the bay.

What happens if the venue's internet goes down?

Customers with a booking still get in, and your staff can still open a bay. New bookings made during the outage reach the bay once the internet is back.

Can customers start early or get extra time at the end?

Yes. By default a code works from 5 minutes before the booking until 2 minutes after it, and a customer can take one free extra minute at the end to save their round. You set all of these for your club in the admin panel.

Can I match the lock screen to my brand?

Yes. The lock screen shows your club's name, and you choose its colors in the admin panel.

Can I try it before rolling it out to every bay?

Yes. Start with one bay, check it with your team, then add the rest. Contact us to plan it.

Guides for BayControl clubs

Clubs using BayControl have step-by-step guides for setup and day-to-day running. Open the club guides with the help password OpenCourt gave your club.