Adding a new customer
Most of the time, new customers create an account on OpenCourt on their own within a minute by entering their email and their name.
Most of the time, new customers create an account on OpenCourt on their own within a minute by entering their email and their name.
But if someone calls the front desk or walks in wanting to reserve a court or join an Open Play or tournament, here’s how to add them to the platform.
Method 1 (Recommended)
Ask them to scan QR code of your waiver and fill it out. Once they do it, they're automatically added to the system.
Method 2 (Manually)
- Head to the Users Tab
- Jump into your admin panel and click on the Users tab from the left-hand menu.
- Click "Add New Customer" at the right top corner.
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Type in their email address. If they already have an account, it’ll pop up.
If not, it’ll create a new one for them. Fill out their name, and it's all set.
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What you can do next
- Sell them a membership or assign for free
- Book a court for them
- Add them to any event (Open Play, Tournament, Clinic etc)
- Sell them products via POS
Quick Tip
Make sure they signed a waiver before their first game.
How family memberships work
Let one customer share a single membership with their family — spouse, kids, and dependents — on one bill, with optional per-person rule sets and booking passes.
Selling a membership to customers
You can bring in someone fresh or turn a non-member into a full-fledged member. This guide walks you through the process.