Family member types, rule sets & passes

A reference for how rule sets, booking passes, member limits, and the membership lifecycle apply to family members on a membership.

How a family membership treats each person on it — who gets which rule set, who gets passes, the limits that apply, and what happens across the membership's lifecycle.

Who gets what

Who	Rule set	Booking passes
Organizer	the membership's own rule set	the membership's own passes
Member on a type	the type's rule set, or the membership's rule set if the type is set to Same as membership	the passes defined on that type
Member with no type	the membership's own rule set	none

The organizer always keeps the membership's own rule set and passes — member types only affect the family members you attach.

Member types

A member type (e.g. Adult, Kid) carries its own rule set and its own booking passes. Define them under Family member types on the membership.
Capacity is per type: set how many people can hold a type, or leave it blank for unlimited.
Rule set can be Same as membership (the member uses the membership's rule set) or any rule set you pick. The helper text reads "What family members of this type can do at the club."
A membership with no types treats every family member the same: the membership's rule set, no per-person passes.

Booking passes on a type

Passes on a type are granted to each member who holds that type as soon as the member is added, then on each pass's schedule.
A type's passes use the same editor as the membership's own passes, so each pass has its own Allocate every, Valid for and Lead Time. See Give booking passes with a membership.
Two ways to share passes. Passes on a member type give each member their own allocation. A pass template with Can be redeemed by family members switched on instead gives the whole family one shared pool, drawn from the organizer's allocation — see Create a family-shared pass.
Passes are allocated while the membership is active (or in a trial). A member added while the membership is past-due or frozen receives their passes when it resumes.

Member limit

Maximum total members counts the organizer. A limit of 4 means the organizer plus 3 family members.
Allowed range is 2–50. Leaving Limit the number of members unticked means no limit.
Admins can exceed the limit when assigning a member directly — the limit is a guardrail on the customer's self-service flow, not a hard block for staff. The membership integrity report flags any membership that's over its limit or a type that's over capacity.

Who can be a family member

The organizer attaches people from their own family: a spouse with their own account, or an accountless dependent (an adult or kid managed on their behalf).
One membership per person per club. Someone who already holds a membership at your club — their own or as a family member elsewhere — can't also be added here.

Lifecycle

One membership, one lifecycle. Freeze, cancel, expiry, renewal, and past-due all apply to the whole family automatically — there are no separate per-member subscriptions to manage.
Freeze / cancel suspends or removes family members' access along with the organizer's, and their passes are frozen or archived with the membership.
Cancellation warns you that it removes access for the family members on the membership before you confirm.
Event lock. Once a family member uses the membership to join an event, the customer can no longer remove them or change their type from the customer side — doing so would shift their benefits. An admin can still make the change.

Set up a family membership — the setup walkthrough.
How family memberships work — the overview.